Privacy Policy

We collect information you provide directly to us and information automatically collected when you use our service.

<strong>Information You Provide:</strong> • Account registration details (name, email, password) • Payment information (processed securely by third-party providers) • Content you submit for humanization (temporarily processed only) • Communications with our support team • Survey responses and feedback

<strong>Automatically Collected Information:</strong> • Usage data (features used, processing times, word counts) • Device and browser information • IP addresses and location data (general location only) • Cookies and similar tracking technologies • Performance and error logs

<strong>Important:</strong> We do NOT permanently store the content you submit for humanization. All text is processed and immediately deleted from our systems.

We use your information for the following purposes:

<strong>Service Provision:</strong> • Processing and humanizing your text content • Managing your account and subscription • Providing customer support • Sending important service notifications

<strong>Service Improvement:</strong> • Analyzing usage patterns to improve our algorithms • Identifying and fixing technical issues • Developing new features and capabilities • Conducting research and analytics (with anonymized data)

<strong>Legal and Security:</strong> • Preventing fraud and abuse • Complying with legal obligations • Protecting our rights and property • Enforcing our Terms of Service

We do not use your content for training our AI models or any other purposes beyond immediate processing.

We are committed to protecting your privacy and do not sell your personal information.

We may share information in the following circumstances

<strong>Service Providers:</strong> • Payment processors (Stripe, PayPal) for billing • Cloud infrastructure providers (AWS, Google Cloud) for hosting • Analytics providers (with anonymized data only) • Customer support tools for service provision

<strong>Legal Requirements:</strong> • When required by law or legal process • To protect our rights or property • To prevent fraud or security threats • In connection with a business transaction (merger, acquisition)

<strong>With Your Consent:</strong> • Any other sharing will require your explicit consent

All service providers are bound by strict confidentiality agreements and data protection requirements.

We implement industry-standard security measures to protect your information:

<strong>Technical Safeguards:</strong> • Encryption in transit (TLS 1.3) and at rest (AES-256) • Secure cloud infrastructure with access controls • Regular security audits and vulnerability assessments • Multi-factor authentication for administrative access

<strong>Operational Safeguards:</strong> • Limited access to personal data on a need-to-know basis • Regular employee training on data protection • Incident response procedures for data breaches • Secure disposal of data when no longer needed

<strong>Content Processing Security:</strong> • Immediate deletion of processed content • No content logging or permanent storage • Isolated processing environments • Regular purging of temporary data

While we implement strong security measures, no system is 100% secure. We will notify users of any material data breaches as required by law.

You have several rights regarding your personal information:

<strong>Access and Portability:</strong> • Request a copy of your personal data • Export your account information and usage history • Receive data in a machine-readable format

<strong>Correction and Updates:</strong> • Update your account information at any time • Correct inaccurate personal information • Modify your preferences and settings

<strong>Deletion and Restriction:</strong> • Delete your account and associated data • Request deletion of specific information • Restrict processing of your personal data

<strong>Objection and Withdrawal:</strong> • Opt out of marketing communications • Withdraw consent for data processing • Object to automated decision-making

To exercise these rights, contact us at privacy@besthumanizer.com. We will respond within 30 days.

We retain your information only as long as necessary for the purposes outlined in this policy:

<strong>Account Data:</strong> Retained until you delete your account <strong>Usage Analytics:</strong> Anonymized and retained for 12 months <strong>Security Logs:</strong> Retained for 90 days <strong>Content:</strong> Immediately deleted after processing <strong>Payment Records:</strong> Retained as required by law (typically 7 years) <strong>Support Communications:</strong> Retained for 3 years

When you delete your account: • All personal information is permanently deleted within 30 days • Anonymized usage data may be retained for analytics • Legal or regulatory requirements may require longer retention

You can request immediate deletion of your data by contacting our support team.

Best Humanizer operates globally and may transfer your information across borders:

<strong>Transfer Mechanisms:</strong> • Standard Contractual Clauses (SCCs) for EU data • Adequacy decisions where applicable • Other lawful transfer mechanisms as required

<strong>Safeguards:</strong> • All transfers include appropriate data protection safeguards • Service providers must meet equivalent protection standards • Regular compliance audits and assessments

<strong>Your Rights:</strong> • You may request information about specific transfers • You can object to transfers in certain circumstances • We will implement additional safeguards when required

Data may be processed in the United States, European Union, and other jurisdictions where our service providers operate.

We use cookies and similar technologies to provide and improve our service:

<strong>Essential Cookies:</strong> • Authentication and session management • Security and fraud prevention • Basic functionality and preferences

<strong>Analytics Cookies:</strong> • Usage statistics and performance monitoring • Error tracking and debugging • Service optimization (anonymized data)

<strong>Marketing Cookies:</strong> • Advertising effectiveness measurement • Personalized content delivery • Social media integration

<strong>Your Choices:</strong> • Manage cookie preferences in your browser • Opt out of analytics tracking • Control marketing communications

Most browsers allow you to control cookies through settings. Disabling certain cookies may affect service functionality.

Best Humanizer is not intended for children under 13 years of age:

<strong>Age Restrictions:</strong> • Users must be at least 13 years old • Users under 18 require parental consent • We do not knowingly collect information from children under 13

<strong>Parental Rights:</strong> • Parents can review their child's information • Parents can request deletion of their child's data • Parents can restrict further collection

<strong>Discovery of Child Data:</strong> • If we discover we have collected information from a child under 13 • We will delete the information immediately • We will implement additional safeguards to prevent future collection

If you believe we have collected information from a child under 13, please contact us immediately at privacy@besthumanizer.com.

We may update this Privacy Policy from time to time:

<strong>Notification Process:</strong> • Material changes will be notified via email • Updates will be posted on our website • Continued use constitutes acceptance of changes

<strong>Version Control:</strong> • All versions are dated and archived • Significant changes will be highlighted • Previous versions available upon request

<strong>Your Options:</strong> • Review changes before they take effect • Contact us with questions or concerns • Delete your account if you disagree with changes

We encourage you to review this policy periodically for any changes.

For questions about this Privacy Policy or our data practices:

<strong>Privacy Team:</strong> • Email: privacy@besthumanizer.com • Response time: Within 5 business days • Available in multiple languages

<strong>Data Protection Officer:</strong> • Email: dpo@besthumanizer.com • For GDPR-related inquiries • EU representative available

<strong>Mailing Address:</strong> [Company Name] [Street Address] [City, State ZIP Code] [Country]

<strong>Regulatory Contacts:</strong> • For EU residents: European Data Protection Board • For California residents: California Attorney General • For other jurisdictions: Your local data protection authority

We take all privacy inquiries seriously and will investigate and respond promptly.